At Shoshana Technologies, from the very start, our team is here to support you. We pride ourselves on providing our clients with an exceptional experience that includes unlimited training as well as access to live tech support any time it is needed. Our clients also benefit from the valuable strategic counsel we can provide as a result of the 25 years of experience we have in serving the home care industry.
Dedicated Technology Partner
To start, we assign each new client a dedicated Shoshana Technologies team member who acts as a technology partner for that client throughout the length of their time with us. We then regularly evaluate software system performance and provide expert advice and recommendations as needed to ensure that business needs and issues are identified and always addressed with appropriate solutions.
One on One Support
Should problems ever arise, our clients have access to one-on-one personal tech support from a Shoshana Technologies team member to troubleshoot and resolve issues at any time that help is needed. Our goal is to make sure your system is always performing exactly the way you need it to.
At Shoshana Technologies we are a true partner to our clients, providing unmatched customer care and strategic counsel that enable clients to be successful in the home care industry.
Contact us to learn more about the Rosemark System and our commitment to exceptional customer care.