Is your Visiting Angels business receiving the support it needs from your software provider?
Our Rosemark System has served hundreds of Visiting Angels franchises over the course of two decades. Our commitment to customer care has always been at the forefront of our business and it’s one of the first things customers point to when describing why they love working with us.
Watch the video at right to learn more!
Why Choose the Rosemark System?
Visiting Angels customers are assigned a dedicated customer care manager to act as a technology partner and their point person for all initial training and ongoing needs.
Our Rosemark team trains all staff members that will use the system with organized training modules. We provide ongoing support whenever needed as well as training opportunities for new hires. We also provide a comprehensive and well-organized user guide along with on-demand training videos and webinars on specific topics.
As a Rosemark user you will have access to our team of knowledgeable and experienced customer care managers. When needed, you will also have one-on-one tech support to help you solve any pressing issues that may arise.
Our team has a long history serving the home care industry and we’ve built a wealth of knowledge upon which to counsel our customers on the best use of the software and improving business operations.
Rosemark System Solutions
- Billing & Payroll – Utilize our two-way integration with Quickbooks to manage billing and payroll. Our system can handle billing of all types of clients including private pay, long-term care insurance, VA, and Medicaid. Our tools also allow for easily-customized and processed payroll reports.
- Reporting – Monitor key performance indicators for your business and create reports to help you manage, address, and optimize all aspects of your operations.
- Scheduling – Manage all of your caregiver/client scheduling tasks with ease with our flexible scheduling tools that allow you to do things like instantly view overtime scenarios or work on critical scheduling needs as a team with real-time collaborative scheduling.
- EVV for Medicaid Billing – Meet new federal and state requirements for billing Medicaid under the 21st Century Cures Act with our easy-to-use electronic visit verification (EVV) tools.
- Communications – Manage all communications with your caregivers through the use of our Rosemark Caregiver Mobile App or SMS texting to allow for real-time communications with caregivers in the field.
Rosemark’s EVV Options: GPS-Enabled Mobile App and Telephony
The Rosemark Caregiver Mobile App utilizes GPS-enabled location verification to confirm caregiver location and it can easily be accessed by caregivers from a mobile phone or other mobile device.
What Customers are Saying About Rosemark
Our Rosemark System is designed specifically for the home care industry and Visiting Angels franchises around the U.S. and Canada have relied upon it to operate their businesses for nearly two decades.
“I have been using the Rosemark System since 2005 and within that time I can only recall 2 hours total that the system was ever down. That makes their reliability 99.9999%. Needless to say, the reliability of Rosemark is just outstanding.“
Learn How the Rosemark System Can Work for Your Business
Want to learn more about how the Rosemark System and our commitment to customer care can help you optimize and grow your home care business?
Call 734-926-4545 or fill out the short form below to schedule a call with us.
We look forward to speaking with you!