Reliable Home Care Software with Industry-Leading Customer Care
Trust the company that’s been a preferred vendor for Visiting Angels home care franchises for almost 20 years. Simple. Customizable. Secure.
Benefits
- With 25+ years of knowledge in the home care industry, Rosemark System has been at the forefront of caregiver management software technology.
- EVV and HIPAA Compliant
- Caregiver Scheduling Tools
- Integrated Billing & Payroll
- GPS-enabled Caregiver App
- Caregiver Tracking
- 99% Uptime
- 30 Years of Home Care Industry Experience
- Industry-leading customer support from a team that truly cares about your agency
Run your day-to-day operations better with our trusted Home Care Management Software Solution
Get rid of the paper and manual processes, and automate your workflow with organized, customizable tools, reports, scheduling, electronic visit verification (EVV), and more.
Don’t Just Take Our Word for It
Dave Pyser | Visiting Angels, Owings Mills, MD
Our industry leaves very little margin for error, therefore, the fact that the information I rely on to run my business efficiently must be 100% reliable. I have never had an issue where I questioned the data I received, unless of course I made an error in entering information wrong. That's where the outstanding service from the Rosemark team comes in to fix my blunder. If I couldn't rely on quick accurate assistance I'd be shopping for a new vendor. Based on the number of years we've been together is a proven fact that I am completely satisfied.."
Lori Rubes | Visiting Angels, Yukon, OK
“They (Rosemark) build their software to keep up with what's going on in the industry. I've been approached many times to consider different software, but I know how important it is to have a company and product like Roesemark as my partner in my home care business."
Most software vendors work hard to get your business. At Rosemark, we work hard to keep it.
Rosemark's easy-to-use EVV solution saves you time and money.
Rosemark is designed to help Visiting Angels home care agencies provide services to Private Pay, Medicaid, the Veterans Administration (VA), Long Term Care Insurance (LTCi), and Worker's Comp clients.
As a 20-year Visiting Angels Preferred Vendor with 30 years of knowledge in the home care industry, Rosemark has been at the forefront of caregiver management software technology.
- We are invested in your success. We bring the Experience. We provide Reliability and Peace of Mind.
- Your level of service matters more than the bells and whistles other software companies offer. If they’re not helping you, they’re hurting you.
- With Rosemark, you get intelligent, integrative software solutions.
- Maximize operational efficiency, improve the day-to-day, and generate more revenue.
What make Rosemark different from other home care software vendors?
- We are more than your vendor; we are your partner.
- Rosemark spends time learning your goals.
- We empower you with the knowledge you need to leverage your software to build automated workflows that work for you.
- We help create a solid foundation so you can increase revenue.
- We provide one-on-one, high-touch customer care.
The Rosemark Caregiver App helps your caregivers stay connected and productive and helps your agency stay complaint. Our App provides the following functionality:
- Offline Mode, which functions like traditional online mode, making it easy for caregivers with spotty cell reception or in limited Wi-Fi areas to take detailed notes and record completed tasks
- Caregivers will find it easier to view tasks for clients and see what shifts were worked and what care plan tasks and activities of daily living (ADLs) were performed
- Increased efficiency with reduced button pressing for things like clock-ins and clock-outs, ADLs, etc.
- Color-coded, intuitive calendar for viewing shifts
- Reminders for missing information that provide clear next steps
- Shift Details and Shift Notes
- Voice Messaging
- Enhanced Client Signatures collection
- Navigation using maps in the app
- Track shift-to-shift travel time
Frequently Asked Questions
What makes the Rosemark System different from other home care software?
There are so many reasons! But we’ll pick a few. First, we are extremely affordable for both start-up and established agencies. Second, we want to help you grow, so we put a strong focus on becoming your partner, not just your vendor, and having strategic conversations with you about your business goals. Third, our customer care team is the very best in the industry. We believe in high-touch, personalized care, and that’s what we deliver.
Do you have a caregiver app?
Yes, we do! The Caregiver Mobile App is available in both the iOS App Store and Google Play Store, allowing caregivers to manage their shifts with ease.
What do you mean when you say you provide industry-leading customer care?
Just that. Our Customer Care team is knowledgeable, caring, and dedicated to meeting your agency’s needs. You’ll speak to an actual human when you call. If a team member is unavailable, you’ll get a very prompt call back.
Are you HIPPA compliant?
Absolutely! And our home care management software meets 21st Century Cures Act requirements in many states as well.
Do you meet my state’s EVV (electronic visit verification) requirements?
Yes, an approved EVV vendor since the beginning for most states, our software integrates with these aggregators: Tellus, Sandata, and HHAxChange.
Schedule a consultation or give us a call today to see if we integrate with your particular state.
Can you integrate with my billing and payroll system?
Unlike other software companies that force you to use their software-based invoicing and payroll system, Rosemark integrates with Quickbooks and exports data for third-party payroll systems like Paychex, ADP, Paychoice, etc.
Can I use Rosemark to bill Medicaid, VA, and private pay?
Yes! The Rosemark System was designed for home care agencies that work with Medicaid, the Veterans Administration, and private pay clients. We have integrations for long-term care insurance and VA forms as well as electronic Medicaid billing, so you can streamline your processes and get paid faster.
Do you require lengthy contracts?
Unlike some of our competitors that require lengthy 2-year contracts that are very difficult to get out of, we offer a month-to-month option as well as a discounted annual agreement.
How quickly can I get started?
If you are a brand new home care agency or an established agency not currently under contract with another vendor, we can get you started quickly. If you’ve already canceled your current contract with another vendor, we can get you started as soon as we get your data moved over. (Please note that this will depend upon the cooperation we receive from your current vendor.)