Reliable Home Care Software with Industry-Leading Customer Care
Trust the company that’s been a preferred vendor for Visiting Angels home care franchises for almost 20 years
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Run your day-to-day operations better with our trusted Home Care Management Software Solution
Get rid of the paper and manual processes, and automate your workflow with organized, customizable tools, reports, scheduling, electronic visit verification (EVV), and more.
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Frequently Asked Questions
What makes the Rosemark System different from other home care software?
There are so many reasons! But we’ll pick a few. First, we are extremely affordable for both start-up and established agencies. Second, we want to help you grow, so we put a strong focus on becoming your partner, not just your vendor, and having strategic conversations with you about your business goals. Third, our customer care team is the very best in the industry. We believe in high-touch, personalized care, and that’s what we deliver.
Do you have a caregiver app?
Yes, we do! The Caregiver Mobile App is available in both the iOS App Store and Google Play Store, allowing caregivers to manage their shifts with ease.
What do you mean when you say you provide industry-leading customer care?
Just that. Our Customer Care team is knowledgeable, caring, and dedicated to meeting your agency’s needs. You’ll speak to an actual human when you call. If a team member is unavailable, you’ll get a very prompt call back.
Are you HIPPA compliant?
Absolutely! And our home care management software meets 21st Century Cures Act requirements in many states as well.
Do you meet my state’s EVV (electronic visit verification) requirements?
Yes, an approved EVV vendor since the beginning for most states, our software integrates with these aggregators: Tellus, Sandata, and HHAxChange.
Schedule a consultation or give us a call today to see if we integrate with your particular state.
Can you integrate with my billing and payroll system?
Unlike other software companies that force you to use their software-based invoicing and payroll system, Rosemark integrates with Quickbooks and exports data for third-party payroll systems like Paychex, ADP, Paychoice, etc.
Can I use Rosemark to bill Medicaid, VA, and private pay?
Yes! The Rosemark System was designed for home care agencies that work with Medicaid, the Veterans Administration, and private pay clients. We have integrations for long-term care insurance and VA forms as well as electronic Medicaid billing, so you can streamline your processes and get paid faster.
Do you require lengthy contracts?
Unlike some of our competitors that require lengthy 2-year contracts that are very difficult to get out of, we offer a month-to-month option as well as a discounted annual agreement.
How quickly can I get started?
If you are a brand new home care agency or an established agency not currently under contract with another vendor, we can get you started quickly. If you’ve already canceled your current contract with another vendor, we can get you started as soon as we get your data moved over. (Please note that this will depend upon the cooperation we receive from your current vendor.)