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March 4, 2013
Shoshana Technologies, makers of Rosemark Home Care Management System, has been providing industry leading, business critical software to home care agencies for 22 years. As experts in the field of home care, we understand the daily challenges of running an agency. So as part of our commitment to bring you best practices to better manage your home care agency, we are publishing a series of blogs...
November 12, 2012
 This is the third in a series of articles about working with spreadsheet data. The series is intended primarily for the novice user, and it assumes that your home care scheduling software lets you get hold of the data itself for more in-depth, ad hoc reporting. Of course, these techniques can be used for any set of data, as long as it's organized in a standard data format, with one row per entry...
November 12, 2012
 Cell phones have certainly transformed our lives. The family phone is going away, replaced with individual, direct lines of communication. As a parent, I've seen the change from conversations with friends dominating the home telephone to most of the kids' friends not even knowing that number. In some ways it's a problem I miss: it used to be that a boyfriend would have to run the gauntlet of...
November 12, 2012
 This is the second in a series of articles about working with spreadsheet data. It assumes that your home care scheduling software lets you get hold of the data itself for more in-depth, ad hoc reporting. To see the previous article, click on Spreadsheet Basics. In this second article we'll touch on: More advanced navigation and selection options Hiding, showing and freezing columns
November 8, 2012
With the pace of technology increasing exponentially, we often find ourselves disappointed with our current computer system. Whether or not our system is actually slow doesn't seem to matter after a few slow experiences. At Shoshana Technologies we see this all the time. In this article, we will explore the difference of perceived speed versus hardware speed and the practical application of break...
November 8, 2012
Strategic partnerships are an important element in any business owner's toolbox, including Home Care. The right strategic partners can significantly increase your reach, flexibility and stability by bringing more resources to bear on the most important thing you are doing: taking good care of your clients and caregivers. By establishing mutually beneficial working relationships, you also have...
November 8, 2012
Finding the right caregiver for a client is perhaps THE core function of a home care agency. Good matches lead to greater client satisfaction with the service and greater retention of high-quality caregivers. On the other hand, bad matches lead to high turnover and low satisfaction on both sides of the equation, as well as hassle and strife for agency staff. It's important to recognize that a...
November 8, 2012
 When starting out as a new company, it is so important to have the organizational tools available as you are taking your initial first steps in the business world.  Many older agencies in this industry didn’t have the luxury of having any sort of Home Care Management tool available to them, so they started out with paper and a whiteboard.  If they were unable to figure out a decent system in the...
November 8, 2012
You may have heard the term "Landing Page" recently. In this article you will learn what a landing page is, how it can help you generate business prospects, and how to set one up. A landing page is a website page that contains a form for a prospect to fill out and submit in return for information or a video. The form will help you weed out those who are interested enough in what you are selling...
November 1, 2012
Powerful article by Angil Tarach-Ritchey RN, GCM about the state of choices available to aging Americans without sufficient income. According to Angil, many Home Care agencies can't afford to provide elder care under Medicaid Waiver programs because they pay less than the agency has to pay to get and keep good caregivers.

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